Billing and Credentialing FAQ

No, but you can! You can choose to work 100% telehealth if you wish. Or, if you prefer, we can arrange for access to an office in Lafayette as needed for in-person sessions at a reasonable price.

Sure! When and where you work is up to you.

How much money do you want to make? It’s really up to you to decide what balance will work best for your needs. Work as many hours as fits for you.

Any combination of: Monday, Tuesday, Wednesday, Thursday, Friday, Saturday, or Sunday. You’re the boss! Make your schedule work for you.

Mostly patients who are looking for an in-network provider. You are welcome to provide some guidance as to what referrals will work best for you, and we will try to guide those to you selectively.

You will complete all clinical documentation, including intake, progress, and termination notes in our system. This tracks that documentation is complete so that we can bill for sessions. If you’d like to keep process notes or other paper or digital files, you may do so either on paper or in your patient’s digital chart.

It’s easy! It’s built right into our system – all you have to do is click a button.

We want to help! Please don’t hesitate to reach out to us – we have numerous ways to provide answers and support. Your success is important to us.

That’s up to you. While we are happy to provide supervisee/supervisor referrals, any arrangements made between them is a matter for those parties. You set your hourly supervision rate, and arrange for supervisees to transmit payment directly to you.

We are happy to provide referrals for those on candidate licenses to connect with a qualified supervisor. You must be appropriately supervised at all times while on a candidate license in order to work with our patients.

If you’re in behavioral health, you’re probably a great fit! We work with clinicians across a wide range of specialities.

We are only able to work with licensed clinicians at this time.

Sure! For an additional monthly fee, we are happy to provide additional administrative support, including managing your patients’ scheduling needs.

Sure! For an additional monthly fee, we are happy to provide additional administrative support, including managing your patients’ scheduling needs.

Just reach out! We are happy to connect you with other clinicians in our network who have noted that they are open to these connections.

Other than awesome hours, total autonomy, and very competitive reimbursement, we are not able to offer benefits for contractors at this time.

Great question! Expect to receive a welcome packet from us shortly. This will include paperwork for you to complete so that we can get to work on your credentialing as well as lots of tips and strategies for success. We will expedite your credentialing as much as we are able to, and will start referring patients to you as soon as the insurance company completes their side of the credentialing process.

We will ask you to complete our paperwork that gathers all the information we need to get this process complete for you.

As soon as we are able to refer new patients to you, we will reach out to you and ask you to contact the patient to get scheduled. As new patients are referred, we will provide their contact information so that you can reach out and schedule intakes.

Sure, no problem. We are happy to get them into our system so that we can bill their insurance and they can continue to get the care that they need with you, without the burden of steep financial obstacles.

It happens. We know that a good fit between patient and provider is critical to the outcome of psychotherapy and we want to help make that happen. If you meet with a new patient and find that they would be better served by another provider, please do let us know and we are happy to try again with a new connection.

We will provide you with a welcome packet to make sure you know how to navigate our systems efficiently, and access to training videos for support in using the technology as needed. We not provide clinical training at this time.

Because you’ll make more money. We provide more than simple billing of your own negotiated rates. We have independently negotiated premium reimbursement rates as a larger network of providers, and you can access those better rates. We also provide patient referrals – which simpler billing services can’t do. On top of that, we provide options for additional support services if you wish.

Because we believe that the defining and highest priority aspect of this relationship is the one-way duty of care that flows from provider to patient; this duty is paramount and is more defining of the nature of the relationship than the fiduciary aspect, which is highlighted by “client.” Moreover, we do not believe that “patient” is inherently problematic – we all suffer at times, we all could benefit from care at times, and this reality is normal, not pathological. If you were ill and went to visit your physician, and they used a word to define that relationship that emphasized your financial obligation to them while erasing their duty of care to you, would you find that comforting?

Yes! We welcome licensed psychologists with testing experience and can provide referrals, credentialing, and billing services for testing.

Sure! The rate at which we could make referrals would be substantially slower, but we are happy to help with direct pay billing, including referrals, invoicing, superbills, and out-of-network claims.